<style type="text/css">.panel-group { margin-bottom: 20px; } .panel-group .panel { margin-bottom: 20px; border-radius: 15px; } h4.fq_h { font-family: 'Roboto'; font-size: 30px; font-weight: 600; color: #fca519; margin: 60px 0 20px !important; } .panel-default { border: #ffffff; } .panel { margin-bottom: 20px; background-color: #fff; border: 1px solid transparent; border-radius: 4px; -webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, 0.05); box-shadow: 0 1px 1px rgba(0, 0, 0, 0.05); } .panel-default>.panel-heading { color: #333; background-color: #ffffff; border-color: #000000; box-shadow: 5px 5px 5px #00000030; border-radius: 15px; border: 1px solid #a09d9d; } .panel-title { margin-top: 0; margin-bottom: 0; font-size: 16px; color:#000; } .panel-title > a { display: block; color: #000; font-weight: bold; padding: 8px; } .panel-heading .accordion-plus-toggle.collapsed:before { content: "\f067"; color: #000; } .panel-heading .accordion-plus-toggle:before { font-family: FontAwesome; content: "\f068"; float: right; color: #000; } .panel-default>.panel-heading+.panel-collapse>.panel-body { border-top-color: #ddd; color: #706e6e; line-height: 23px; } .collapse { display: none; } .freuont{ font-family: Poppins; color: #83531a; font-size: 42px; font-weight: 700; } .fre_desc{ font-family: Poppins; font-weight: normal; color: #222; text-align: left; font-size: 16px; padding-bottom: 23px; } </style> <div aria-multiselectable="false" class="panel-group" id="accordion7401210" role="tablist"> <div class="panel panel-default"> <div class="panel-heading" id="heading8122873" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122873" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122873" role="button">1. What amenities do you provide?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122873" class="panel-collapse collapse" id="collapse8122873" role="tabpanel" style="height: 0px;"> <div class="panel-body">Airpax is one of the biggest private-owned bus service provider and we provide all the contemporary amenities including: <ul> <li>Live bus tracking</li> <li>Central Television</li> <li>High quality air conditioning system</li> <li>Single lady seat provision</li> <li>Round-the-clock Customer Service</li> <li>CCTV Cameras for the safety of passengers in buses</li> <li>3D Secure payment options</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122874" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122874" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122874" role="button">2. What are the benefits of booking tickets through Airpax website ?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122874" class="panel-collapse collapse" id="collapse8122874" role="tabpanel" style="height: 0px;"> <div class="panel-body">Airpax gives huge discounts and periodic offers for online bus booking through their website. You can save big on bus tickets at Airpax.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122875" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122875" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122875" role="button">3. Do I need to sign up to use the Airpax website?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122875" class="panel-collapse collapse" id="collapse8122875" role="tabpanel" style="height: 0px;"> <div class="panel-body">No. You can directly search for buses and do the booking.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122876" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122876" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122876" role="button">4. Does booking online cost me more?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122876" class="panel-collapse collapse" id="collapse8122876" role="tabpanel" style="height: 0px;"> <div class="panel-body">NEVER. This is a myth that online bookings cost you more. Infact, it will cost you much less than offline bookings.</div> </div> </div> <h4 class="fq_h">Ticket Related</h4> <div class="panel panel-default"> <div class="panel-heading" id="heading8122877" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122877" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122877" role="button">1. Can I travel without a printout of the ticket?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122877" class="panel-collapse collapse" id="collapse8122877" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes, you can just show the M - Ticket and a valid ID Proof to board the bus.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122878" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122878" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122878" role="button">2. What is an MTicket and how does it help?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122878" class="panel-collapse collapse" id="collapse8122878" role="tabpanel" style="height: 0px;"> <div class="panel-body">When a ticket is booked, the passenger gets a confirmation SMS which works as an MTicket and is as authentic as a hard copy of the ticket.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122879" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122879" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122879" role="button">3. I have not received the MTicket. What is the procedure to get it?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122879" class="panel-collapse collapse" id="collapse8122879" role="tabpanel" style="height: 0px;"> <div class="panel-body">Contact customer care at <span>9990301111</span> or mail to <span>info@airpax.co.</span> We would be happy to help.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122880" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122880" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122880" role="button">4. I entered the wrong mobile number while booking the ticket. How can I get the ticket on a different number?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122880" class="panel-collapse collapse" id="collapse8122880" role="tabpanel" style="height: 0px;"> <div class="panel-body">Contact customer care at <span>9990301111</span> or mail to <span>info@airpax.co.</span> We would be happy to help.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122881" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122881" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122881" role="button">5. Do you provide a soft copy of the receipt for office claims?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122881" class="panel-collapse collapse" id="collapse8122881" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes, we do. You just need to drop an email to <span>info@airpax.co.</span> and the rest will be taken care of.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122882" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122882" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122882" role="button">6. Why are there different seat rates for the same bus?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122882" class="panel-collapse collapse" id="collapse8122882" role="tabpanel" style="height: 0px;"> <div class="panel-body">Some seats are considered to be premium seats and thus they have higher rates.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122883" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122883" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122883" role="button">7. Why do you collect my mobile number for bookings?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122883" class="panel-collapse collapse" id="collapse8122883" role="tabpanel" style="height: 0px;"> <div class="panel-body">We collect your mobile number as we send M -Ticket to that number</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122884" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122884" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122884" role="button">8. I have not received my bus tickets on my Mail Id. What should I do?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122884" class="panel-collapse collapse" id="collapse8122884" role="tabpanel" style="height: 0px;"> <div class="panel-body">Contact customer care at <span>9990301111</span> or mail to <span>info@airpax.co.</span> We would be happy to help.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122885" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122885" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122885" role="button">9. What are the mandatory documents we are expected to carry while traveling?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122885" class="panel-collapse collapse" id="collapse8122885" role="tabpanel" style="height: 0px;"> <div class="panel-body">In case of online bookings, you need to have the confirmation message alias M - Ticket and a valid ID Proof. In case of failure you will not be allowed to board the bus.</div> </div> </div> <h4 class="fq_h">Booking Related</h4> <div class="panel panel-default"> <div class="panel-heading" id="heading8122886" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122886" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122886" role="button">1. How many days prior does the advance booking open for a bus?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122886" class="panel-collapse collapse" id="collapse8122886" role="tabpanel" style="height: 0px;"> <div class="panel-body">We book tickets maximum 30 days in advance than the journey date.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122887" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122887" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122887" role="button">2. Do you have separate seats for lady passengers?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122887" class="panel-collapse collapse" id="collapse8122887" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes. Once a seat is booked by a single lady then the adjacent seat is open only to ladies.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122888" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122888" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122888" role="button">3. Are children eligible for half ticket prices?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122888" class="panel-collapse collapse" id="collapse8122888" role="tabpanel" style="height: 0px;"> <div class="panel-body">Any child above the age of 5 years is viable for a full ticket.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122889" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122889" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122889" role="button">4. Does Airpax provide a phone booking option?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122889" class="panel-collapse collapse" id="collapse8122889" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes. Please get in touch with the customer care at <span>9990301111</span> to do a phone booking.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122890" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122890" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122890" role="button">5. What happens when my schedule/service is cancelled?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122890" class="panel-collapse collapse" id="collapse8122890" role="tabpanel" style="height: 0px;"> <div class="panel-body">In such circumstances we will definitely provide advance information to the passenger.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122891" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122891" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122891" role="button">6. Is it possible to change the dates of our confirmed tickets?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122891" class="panel-collapse collapse" id="collapse8122891" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes. You can change the dates by clicking on the Modify/Cancel tab.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122892" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122892" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122892" role="button">7. How does adjusting dates work?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122892" class="panel-collapse collapse" id="collapse8122892" role="tabpanel" style="height: 0px;"> <div class="panel-body">Once you postpone or prepone the ticket you will get a full amount coupon to your mail id. This coupon is valid for 5 hours and can be used to book another ticket. If, by any chance the newly booked ticket price is less than the previous amount then the difference in the price will not be refunded. The generated coupon cannot be clubbed with any other coupon.</div> </div> </div> <h4 class="fq_h">Discount Related</h4> <div class="panel panel-default"> <div class="panel-heading" id="heading8122893" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122893" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122893" role="button">How to know the current offers?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122893" class="panel-collapse collapse" id="collapse8122893" role="tabpanel" style="height: 0px;"> <div class="panel-body">Visit our website www.airpaxbus.in to know about the current offers.</div> </div> </div> <h4 class="fq_h">GPS Tracking Related</h4> <div class="panel panel-default"> <div class="panel-heading" id="heading8122894" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122894" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122894" role="button">1. How Can we track the bus ?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122894" class="panel-collapse collapse" id="collapse8122894" role="tabpanel" style="height: 0px;"> <div class="panel-body">The live bus tracking feature activates 1 hour before the boarding time. You can easily track it through the link sent on your mobile via SMS. Bus tracking is so easy that even your kith and kin can also track the exact location of your bus by using Track Your Bus link. You can also share the link sent to you through SMS. In case you have any queries please get in touch with our customer care at <span>9990301111</span>.</div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8122895" role="tab"> <h5 class="panel-title"><a aria-controls="collapse8122895" aria-expanded="false" class="accordion-plus-toggle collapsed" data-parent="#accordion7401210" data-toggle="collapse" href="#collapse8122895" role="button">2. Do we get any SMS alerts from GPS before the bus departure and Arrival?</a></h5> </div> <div aria-expanded="false" aria-labelledby="heading8122895" class="panel-collapse collapse" id="collapse8122895" role="tabpanel" style="height: 0px;"> <div class="panel-body">Yes. You will get real time periodic messages about the location and info of any bus delays.</div> </div> </div> </div>